Privacy Notice

Who we are

We are Symbiosis Pharmaceutical Services Ltd (company number SC373596), a company incorporated and registered in Scotland. Our registered office and trading address is:

Scion House, Unit 10, Stirling University Innovation Park, Stirling, FK9 4NF, Scotland.

Symbiosis Pharmaceutical Services is committed to protecting the privacy and security of your personal information.
This policy and any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read them carefully to understand our practices regarding your personal data and how your personal information will be treated.

By visiting our website at www.symbiosis-pharma.com we will assume you understand the practices described in this policy.

 

Your personal information

We do not share personal information with third parties and we will never sell your information to third parties.

Symbiosis Pharmaceutical Services Ltd has operational security procedures in place to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction.

Our personnel who have access to the data have been trained to maintain the confidentiality of such information.

You are entitled to view, amend, or delete the personal information that we hold.

Email your request to our Data Protection Officer Lorraine Den-Kaat at Lorraine.Den-kaat@symbiosis-pharma.com.

 

Changes to this privacy notice

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial changes. We may also notify you in other ways from time to time about the processing of your personal information.

Types of data we collect

Website cookies

Our websites use cookies to collect information. This includes information about browsing behaviour by people who access our websites such as pages viewed and the customer journey around our websites.

Google Analytics

When someone visits our website (www.symbiosis-pharma.co.uk) we use third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information is only processed in a way does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Wi-Fi

When you use Symbiosis Pharmaceutical Services Ltd Wi-Fi, we may collect data about:

  • Your device
  • The volume of data which you use
  • The websites and applications which you access
  • Your usage by access time, frequency and location

Mailing lists

We use a third-party provider, MailChimp, to deliver our e-newsletters and store our mailing list. We gather statistics around email open rates and click-through rates using industry standard technologies to help us monitor and improve our e-newsletters. For more information, please see MailChimp’s privacy notice. You can unsubscribe from the general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our Data Protection Officer, Lorraine Den-Kaat (Lorraine.Den-kaat@symbiosis-pharma.com).

 

How to contact us

If you have any questions, comments or requests regarding your personal information or if you are unhappy in any way with how we handle your personal information, please contact us by writing to Symbiosis Pharmaceutical Services Ltd, Scion House, Unit 10, Stirling University Innovation Park, Stirling, FK9 4NF or by email to contact@symbiosis-pharma.com.

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